Shipping policy

Thank you for shopping with HuggyToys. We are committed to providing reliable worldwide shipping and a smooth delivery experience for all customers.

Worldwide Free Shipping

We proudly offer free shipping on all orders worldwide. No minimum purchase is required.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Please note:

Orders are not processed on weekends or public holidays
During high-demand periods, processing times may be slightly extended

Estimated Delivery Time

Estimated delivery time is approximately 7–10 business days depending on your destination and local carrier services.

Delivery times may vary due to:

Customs processing
Weather conditions
Carrier delays
High seasonal demand

Order Tracking

Once your order has been shipped, a tracking number will be sent to your email address when available.

Customs & Import Duties

International customers may be responsible for customs duties, taxes, or import fees required by their local authorities. These charges are determined by the destination country and are not controlled by HuggyToys.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact our support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.